Responsible Agent Services
The appointment of a Responsible Agent (RA) is mandatory for all cosmetics sold in Mainland China. Choosing a trusted partner as your RA is crucial due to the sensitive information handling and significant responsibilities involved. We offer a comprehensive solution to ensure your products compliance, safety, and successful market presence in Mainland China.
Comprehensive Responsible Agent Services
Our Responsible Agent services cover all aspects of regulatory compliance in Mainland China:
Product Safety and Quality Documentation Management
We collect and file all relevant documentation regarding manufacturing processes, product safety risk assessments, and consumer feedback.
Post-Market Surveillance and SAMR Annual Inspection
We monitor adverse reactions, record sales, import, and customs clearance data, manage retention samples, conduct batch tests, and oversee SAMR annual inspections while coordinating with authorities.
Product Recall and Crisis Management
We provide expert assistance for adverse reactions, safety hazards, or non-compliance issues, including liaison with authorities.
Additional Regulatory Support
We undertake actions as required by NMPA and other authorities, ensuring ongoing compliance and smooth operations.
Our team combines expertise with efficiency to navigate the complex landscape of Chinese cosmetics regulations, ensuring your products meet all standards and achieve market success.
- Service offered since 2017
- Service last updated on 25/06/2026